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Digital Camera "COOLPIX990" FAQ ( Overall )

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Q.No Question OS UPDATE
YY/MM/DD
4595 Nikon Transfer is not automatically launched and no message is displayed with the Macintosh version of Nikon View 5 or Nikon View 6. Mac04/03/15
4144 After clicking the Print button in the Nikon View 5 Print layout dialog, grainy image(s) are printed.
The same image(s) printed from other applications are normal.
--03/05/14
4104 When saving image(s) with Nikon View 5 Nikon Editor under Mac OS X version 10.1.2 or later, the designated "RGB Default" color-space profile is not embedded with the image file(s) even though the "Use this instead of an embedded profile when opening files" checkbox in the Preferences' "Color Management" panel is selected. Mac03/05/14
3509 It was possible to transfer images to PC without any problems before. However, since I changed my OS to Windows XP, it has become impossible to transfer images. Win02/11/26
3223 When installing the PTP driver included in Nikon View 5 and Nikon Capture 3 to a PC the Windows XP Service Pack 1 has been installed, an error dialog reporting the following is displayed: the driver to be installed is a newer version than an update to be applied, and this update will be installed only on the computer that Service Pack has not installed. Win02/10/24
1606 When I select "CD-ROM drive(s)" during installation of the device drivers, the error "doraiba ga mitukarimasen desita" ("Unable to locate device driver") appears after I click "Tugi he" (Next). -01/02/28
1605 The message, "Windows 98 no raberu no tuita disuku wo sounyuu site [OK] wo kurikku-site kudasai" ("Insert the disk labeled Windows 98 and click OK") is displayed during installation of the device drivers, but I can't exchange disks (Windows 98). (The Nikon View CD is not ejected even when I click the "cancel" button.) Win01/02/28
1576 When the camera is connected via USB to a Toshiba DynaBook computer (Satellite 2520 or Satellite 325), the computer stops responding when I open the 100Nikon folder (the folder opens but the computer crashes before thumbnails are displayed). -01/02/15
1561 If, after loading images from the camera over a USB connection using Dezikame Ninja 2, I turn the camera off and then on again and then attempt to load images a second time, Dezikame Ninja 2 crashes with the error, "kono puroguramu wa husei-na syori wo okonatta node kyousei-syuuryou-simasu" ("This program has performed an illegal operation and will be shut down"). (Windows 98) Win01/02/15
1559 If the camera and computer are connected via USB, the movement of the mouse cursor becomes extremely slow when I turn the camera on.
The computer may even stop responding altogether.
When I double-click the 100Nikon folder, thumbnails are grayed out with no images displayed (Gateway computers).
-01/02/15
1558 The message, "Windows 98 no raberu no tuita disuku wo sounyuu-site [OK] wo kurikku-site kudasai" ("Insert the disk labeled Windows 98 and click OK") appears during installation of the device drivers, but the CD-ROM drive won't open and I can't change disks. Win00/12/15
1556 When I turn the computer on after using Nikon View Ver.3.1 or Ver.3.1.1, Norton Utilities displays a message such as "COOLPIX990Prefs no deeta rirontyou ga tadasiku arimasen" ("Logical data length of COOLPIX990Prefs is not correct") or "COOLPIX880Prefs no deeta rirontyou ga tadasiku arimasen" ("Logical data length of COOLPIX880Prefs is not correct") (Macintosh). Mac00/12/15
1500 When I connect the camera to my computer using a USB cable and select "COOLPIX kara keeburu keiyu de torikomu" ("Load images from a COOLPIX camera via a cable interface") in Dizikame Ninja 2 (Digital Camera Ninja 2), the computer displays the message, "Nikon View foruda ga mitukarimasen.
Nikon View wo insutouru-site kudasai" ("Cannot find Nikon View folder. Please install Nikon View") (Windows 2000, Windows Me).
Win00/12/06
1462 When I drag an image from the camera and drop it on the desktop, my Macintosh displays the message, "rokku-sarete imasu" ("This disk is locked") (Macintosh). Mac00/10/31
1458 When I connect the camera to my computer via USB and open the 100Nikon folder after double-clicking the camera icon, the computer stops responding.
When I turn the camera off while it is connected to the computer via USB, the computer displays the error, "Reigai OE ga hassei-simasita" ("OE exception has occurred").
-00/12/06
1450 When installing the device driver, I checked the CD-ROM drive option before clicking "Tugi he" (Next), but the computer still returned the error message, "Doraiba ga mitukarimasen desita" ("Cannot find device driver"). -00/12/06
1447 I can't load images from the camera when I connect to my Windows Me computer via USB.
(When I installed Nikon View Ver.3, I couldn't select the USB interface option.)
Win00/11/10
1388 When I try to install Nikon View Ver.3, the installer displays the message "Nikon View DX (or version 2.x, or 900) was found but appears not to have been correctly installed. Can not find path to uninstaller. Re-install Nikon View DX (or version 2.x, or 900) and then re-start this installer" (Windows). Win00/09/20
1387 During installation of Nikon View Ver.3, component transfer error messase is displayed, and installation can not be completed (Windows). Win00/08/22
1374 The message, "Windows 98 no raberu no tuita disuku wo sounyuu-site [OK] wo kurikku-site kudasai" ("Insert the disk labeled Windows 98 and click OK") appears during installation of the device drivers.
When I insert the Windows 98 CD-ROM as directed, the following error message is displayed: "Debaisu no insutouru eraa.
USBSCAN.SYS ga mitukarimasen," ("Device installation error. Cannot find USBSCAN.SYS") (Windows).
Win00/12/06
1363 I installed Quick Time 4, but the Picture Viewer wasn't installed (Windows). Win01/01/05
1346 When the computer restarts after installation, the message, "Program initialization error.
The file MSVCRT60.DLL is linked to the missing export MSVCRT.DLL:LC_COLLATE_CP," is displayed, and the Nikon View window can't be opened with a double-click (Windows 98, Windows 2000).
Win00/08/11
1329 When I connect the camera to my computer using USB and double-click the camera icon in the Nikon View window, the message, "Connection error. Check connection and camera settings," is displayed, and I can't connect to the camera (Windows 98, Windows 2000, Windows Me). Win01/08/22
1328 When I try to install Nikon View Ver.3 with the USB option selected, the errors, "MSVCRT.DLL is locked" and "System locked file found" are displayed (Windows 98, Windows 2000). Win00/08/11
1326 When I connect the camera to my computer via USB and turn the camera on, the "Found New Hardware Wizard" is not displayed (Windows 98, Windows 2000, Windows Me). Win01/08/22
1322 The computer hangs while data are being read from a CF (CompactFlash) memory card using a card reader. -00/08/11
1310 I can't play back movies on my computer. -00/08/11
1043 When I connect the camera and computer via the serial cable and attempt to use Nikon View, I can't establish communication with the camera. Instead, I get one of the following error messages: "Connection Error. Could not mount camera," Communication Error. Could not mount camera," or "Error occurred during mounting" (Macintosh). Mac00/09/22
839 I get the message, "Error in Firmware Writing" while attempting to upgrade my camera's firmware. -00/09/20
795 When I open an image on my computer, it is too large to fit on the screen. I can't reduce it to fit in the window. --
511 After connecting my camera to a computer and mounting it using Nikon View, I get an error message, "Cannot open Dscnc.jpg. Unknown or invalid JPEG marker encountered" or "JPEG marker segment too short" when I attempt to open a photograph (Macintosh). Mac-
509 When I use Nikon View to connect my camera to a computer over a serial connection, the error message, "Connection Error: Please check the connection and the camera settings" appears and I can't connect. -00/09/20
506 When I try to open the card reader folder from Nikon View, no images are displayed or I get a connection error (Windows). Win-
486 When I connect my camera to a computer using the serial cable and double-click on the "100Nikon" or "IM01E900" icon under the camera folder in the Nikon View window, I get the message, "Connection Error" (Windows). Win00/09/20