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Digital Camera "D1X" FAQ ( Trouble Soft Ware )

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Q.No Question OS UPDATE
YY/MM/DD
4698 Important note when using batch processing on Nikon Capture 2.x. --04/01/07
4597 Important note when using batch processing with Nikon Capture 3.x. --04/01/07
4172 After installing Nikon Capture 3, the computer automatically restarts when Nikon Capture is launched and the serial number is entered. --03/12/19
4170 Original images are not deleted when performing Batch processing with Nikon Capture 3 despite "Delete files from this folder after they are processed" being selected in the "Source" section of the Batch dialog. --03/12/19
4167 After upgrading D1X firmware to version 1.10/5.01 and D1H firmware to version 1.10, there is no thumbnail display of images as they are transferred to a computer using Nikon View 5. Mac03/06/26
4153 When I attempt to launch Nikon Capture 2 on Macintosh, an error message reporting that the camera driver cannot be located is displayed and Nikon Capture 2 fails to launch. Mac03/10/23
4144 After clicking the Print button in the Nikon View 5 Print layout dialog, grainy image(s) are printed.
The same image(s) printed from other applications are normal.
--03/05/14
4127 When Nikon View 5 is uninstalled from a computer to which Nikon Capture 2 version 2.0.4 has also been installed, Nikon Capture 2 cannot be launched.
Similarly, when Nikon Capture 2 is uninstalled from a computer to which Nikon View 5 has also been installed, Nikon View 5 cannot be launched.
 03/01/21
4104 When saving image(s) with Nikon View 5 Nikon Editor under Mac OS X version 10.1.2 or later, the designated "RGB Default" color-space profile is not embedded with the image file(s) even though the "Use this instead of an embedded profile when opening files" checkbox in the Preferences' "Color Management" panel is selected. Mac03/05/14
4103 After Nikon Capture is upgraded to 3.5.0, the image using the gray point tool for the White Balance setting looks to have a blue cast. --03/12/19
4102 When saving an image file from NikonCapture3Editor and Nikon Capture 3 Camera Control in Nikon Capture 3 version 3.5.0 on Mac OSX, the designated ICC color profile may not be embedded. Mac02/12/17
4099 The following problems may occur when using Nikon Capture 2, Nikon Capture 3 or Nikon View 5.
- Images open at an extremely small size (10 x 6 pixels).
- Images saved in NEF format with a White Balance setting of "Calculate Automatically" applied are displayed with a pronounced green tone.
- Images are rotated forty-five degrees.
- Image colors are affected.
Mac03/01/17
4098 The following problems may occur when using Nikon Capture 2 version 2.0.3 or Nikon View 5 version 5.1.3.
- Images open at an extremely small size (10 x 6 pixels).
- Images saved in NEF format with a White Balance setting of "Calculate Automatically" applied are displayed with a pronounced green tone.
Win03/10/03
4086 When an image is saved in a different format with Nikon Capture Editor and the image then rotated in Nikon View, the effects of rotation are reflected in the thumbnail display. However, when the image is opened, it has not been rotated.
This problem occurs when the following image-format conversions are made:
NEF to TIFF, NEF to JPEG, TIFF to JPEG, JPEG to TIFF
This problem does NOT occur when the following image-format conversions are made:
TIFF to NEF, JPEG to NEF
In addition, when a TIFF image is converted to JPEG format and then rotated, the image cannot be opened in Photoshop.
 03/10/17
4084 When frequently switching between camera control pages in the Nikon Capture Camera Control window, display of the page tabs become overlapped.  03/01/17
3533 When attempting to rotate an image displayed in Nikon Browser (Nikon View 5 version 5.0.0-5.1.2) in a Windows environment, an error message, "Disk space running is low or the disk or the folder is read-only. Make more free space or make the disk or folder writable and try again", is displayed and the image file does not open. Win02/09/30
3223 When installing the PTP driver included in Nikon View 5 and Nikon Capture 3 to a PC the Windows XP Service Pack 1 has been installed, an error dialog reporting the following is displayed: the driver to be installed is a newer version than an update to be applied, and this update will be installed only on the computer that Service Pack has not installed. Win02/10/24
3147 When attempting to open Nikon Capture 3 or Nikon Capture 3 Camera Control, the error message "Unsupported driver call. Check driver version." is displayed and the application(s) cannot be launched. Win02/07/08
3138 When a JPEG or TIFF image captured with a D1X, D1H, or D100 at a color setting of Mode 2 is opened directly in Photoshop 7.0, the included color profile is recognized as sRGB.  02/07/12
3135 Where can I find the Nikon Capture 3 serial number?  02/06/25
3029 An "Error Code: -255 Nikon Capture Error" error occurs and Nikon Capture 2 cannot be launched (Macintosh). Mac02/08/01
2796 When a PC with dual CPUs running Windows 2000 Professional attempts to recognize the camera with Nikon Capture 2 and Nikon View 4, a blue screen is displayed (an error occurs). Win02/02/25
2730 Nikon View 4 will not start when the camera is connected via an IEEE 1394 interface (Windows). Win01/12/28
2705 The computer crashes unpredictably when Nikon Capture 2 is used with the camera connected (Macintosh). Mac01/12/14
1866 The computer fails to recognize the camera (the connection indicator does not turn green) when the camera is connected via IEEE 1394 to a computer running Nikon Capture 2 (Windows). Win01/08/28
1857 Now that I've installed Nikon View 4, I can't use Scan Disk and Disk Defrag (Windows). Win01/12/20
1839 When I attempt to run Nikon Capture 2.0 on an iMac or iBook computer that is not equipped with a built-in FireWire port, the computer displays error 255 and Nikon Capture 2.0 will not start. Mac01/09/14
1322 The computer hangs while data are being read from a CF (CompactFlash) memory card using a card reader. -00/08/11