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Digital Camera "D1" FAQ ( Trouble Soft/Ware )

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Q.No Question OS UPDATE
YY/MM/DD
4698 Important note when using batch processing on Nikon Capture 2.x. --04/01/07
4597 Important note when using batch processing with Nikon Capture 3.x. --04/01/07
4172 After installing Nikon Capture 3, the computer automatically restarts when Nikon Capture is launched and the serial number is entered. --03/12/19
4170 Original images are not deleted when performing Batch processing with Nikon Capture 3 despite "Delete files from this folder after they are processed" being selected in the "Source" section of the Batch dialog. --03/12/19
4144 After clicking the Print button in the Nikon View 5 Print layout dialog, grainy image(s) are printed.
The same image(s) printed from other applications are normal.
--03/05/14
4127 When Nikon View 5 is uninstalled from a computer to which Nikon Capture 2 version 2.0.4 has also been installed, Nikon Capture 2 cannot be launched.
Similarly, when Nikon Capture 2 is uninstalled from a computer to which Nikon View 5 has also been installed, Nikon View 5 cannot be launched.
@03/01/21
4104 When saving image(s) with Nikon View 5 Nikon Editor under Mac OS X version 10.1.2 or later, the designated "RGB Default" color-space profile is not embedded with the image file(s) even though the "Use this instead of an embedded profile when opening files" checkbox in the Preferences' "Color Management" panel is selected. Mac03/05/14
4103 After Nikon Capture is upgraded to 3.5.0, the image using the gray point tool for the White Balance setting looks to have a blue cast. --03/12/19
4102 When saving an image file from NikonCapture3Editor and Nikon Capture 3 Camera Control in Nikon Capture 3 version 3.5.0 on Mac OSX, the designated ICC color profile may not be embedded. Mac02/12/17
4099 The following problems may occur when using Nikon Capture 2, Nikon Capture 3 or Nikon View 5.
- Images open at an extremely small size (10 x 6 pixels).
- Images saved in NEF format with a White Balance setting of "Calculate Automatically" applied are displayed with a pronounced green tone.
- Images are rotated forty-five degrees.
- Image colors are affected.
Mac03/01/17
4098 The following problems may occur when using Nikon Capture 2 version 2.0.3 or Nikon View 5 version 5.1.3.
- Images open at an extremely small size (10 x 6 pixels).
- Images saved in NEF format with a White Balance setting of "Calculate Automatically" applied are displayed with a pronounced green tone.
Win03/10/03
4086 When an image is saved in a different format with Nikon Capture Editor and the image then rotated in Nikon View, the effects of rotation are reflected in the thumbnail display. However, when the image is opened, it has not been rotated.
This problem occurs when the following image-format conversions are made:
NEF to TIFF, NEF to JPEG, TIFF to JPEG, JPEG to TIFF
This problem does NOT occur when the following image-format conversions are made:
TIFF to NEF, JPEG to NEF
In addition, when a TIFF image is converted to JPEG format and then rotated, the image cannot be opened in Photoshop.
@03/10/17
4084 When frequently switching between camera control pages in the Nikon Capture Camera Control window, display of the page tabs become overlapped. @03/01/17
3223 When installing the PTP driver included in Nikon View 5 and Nikon Capture 3 to a PC the Windows XP Service Pack 1 has been installed, an error dialog reporting the following is displayed: the driver to be installed is a newer version than an update to be applied, and this update will be installed only on the computer that Service Pack has not installed. Win02/10/24
3147 When attempting to open Nikon Capture 3 or Nikon Capture 3 Camera Control, the error message "Unsupported driver call. Check driver version." is displayed and the application(s) cannot be launched. Win02/07/08
3135 Where can I find the Nikon Capture 3 serial number? @02/06/25
3029 An "Error Code: -255 Nikon Capture Error" error occurs and Nikon Capture 2 cannot be launched (Macintosh). Mac02/08/01
2796 When a PC with dual CPUs running Windows 2000 Professional attempts to recognize the camera with Nikon Capture 2 and Nikon View 4, a blue screen is displayed (an error occurs). Win02/02/25
2730 Nikon View 4 will not start when the camera is connected via an IEEE 1394 interface (Windows). Win01/12/28
1866 The computer fails to recognize the camera (the connection indicator does not turn green) when the camera is connected via IEEE 1394 to a computer running Nikon Capture 2 (Windows). Win01/08/28
1857 Now that I've installed Nikon View 4, I can't use Scan Disk and Disk Defrag (Windows). Win01/12/20
1839 When I attempt to run Nikon Capture 2.0 on an iMac or iBook computer that is not equipped with a built-in FireWire port, the computer displays error 255 and Nikon Capture 2.0 will not start. Mac01/09/14
1618 The Nikon IEEE1394 Device icon in the Device Manager is a gray diamond. Does this interfere with operation in any way (Windows 98 SE, Windows Me, Windows 2000)? Win01/02/27
1546 How do I ensure that the colors of an image opened in Nikon Capture version 1.1.1 remain the same when the image is opened in Adobe Photoshop 5.02? -00/12/28
1379 When photographs taken at an image-quality setting of RAW and a tone-compensation setting of Auto are opened in Nikon Capture, tone compensation is set to Normal, Low-Contrast, or High-Contrast.
How do I take a series of photographs at the same tone-compensation setting?
-00/08/11
1369 When I start Nikon Capture and select Help Topics from the Help menu to display a portion of the topic tree, strange characters appear in the tree (Windows 2000). Win00/08/11
1295 I can't install Hot Connect 2.0.
The installer stops during installation (Windows 98).
Win00/08/11
1230 What IEEE 1394 cards can I use on my laptop computer? --
1227 When I use Nikon View DX under Mac OS 9, the computer hangs (stops responding) without mounting the D1. --
1204 When I use Nikon Capture over an IEEE 1394 connection, the program doesn't recognize the D1 (Windows). Win-
1203 When I use Nikon Capture over a FireWire connection, the program doesn't recognize the D1 (Macintosh). Mac01/02/27
1201 When I use Nikon View DX over an IEEE 1394 connection, I get the message, "Connection error" and can't make a connection (Windows). Win-
1173 When I use Nikon View DX on my iMac DV, the computer hangs (stops responding) without mounting the D1. --
1112 When I use Nikon View DX over a FireWire connection, I can't get the D1 to mount (Macintosh) Mac01/02/27
795 When I open an image on my computer, it is too large to fit on the screen.
I can't reduce it to fit in the window.
--
506 When I try to open the card reader folder from Nikon View, no images are displayed or I get a connection error (Windows). Win-
32 My Macintosh PowerBook doesn't recognize PC cards. --